• Free Delivery over €49
  • Next Day Delivery on orders before 9am Mon - Thurs
  • Free Click & Collect from our Tralee store

Delivery Policy

 Delivery Policy

Goods are shipped using a courier service and will be delivered within 2-5 working days (not including the day on which the order was placed). Product sold on the DanFitzgeralds.com website have an estimated shipping lead time. Products are subject to availability. We endeavour to deliver to the times specified, however on rare occasions delays may occur which are outside of our control. If your ordered product is not available we will contact you with an expected delivery date. Please note that items sold online will only be delivered to the address specified on your order. 

Christmas Period Deliveries  Christmas season deliveries will experience delays due to the Christmas Holiday period.  Please be aware that the above delivery times do not apply during the Christmas period. Expect longer delivery times during this time of year.  Last date for Christmas delivery is the 19th December 2018. 

Deliveries are made Monday to Friday between 9am and 6pm, excluding bank holidays.
If necessary, multiple items may be delivered in more than one parcel and at different times.
Deliveries may be delayed due to adverse weather conditions or other events beyond our control.

Delivery Charges

Republic of Ireland & Northern Ireland - Free delivery applies to all orders with a value of €54.99 or more for delivery within the Republic of Ireland or Northern Ireland. Otherwise, delivery is charged at €5.00 irrespective of the number or the type of items.  All Gift Vouchers are delivered free of charge.

Other Delivery Locations - Delivery rates to all other locations world-wide are available on request.  You can contact us by email info@danfitzgeralds.com or call +353 (0) 66 7122782.  In addition, orders dispatched directly to destinations outside the European Union (EU) are exempt from Value Added Tax (VAT).  In this context, certain territories (for example, the Isle of Man and the Channel Islands) are regarded as outside the EU.  Please note that such orders may be subject to tax in the destination country and we recommend that customers check with their local customs office in this regard.  All prices on this website are inclusive of VAT at 23%. 

Status of Delivery

We will email you on receipt of your order to acknowledge receipt. We will also email you once you order has been dispatched.  Once your order is dispatched you will receive an email containing your tracking ID number.

If you are not available to accept delivery, the courier will leave a calling card to advise that delivery has been attempted (please follow the instructions on the calling card). Please note that the courier may leave your parcel with a neighbour, or a secure location, and you will be advised of this on the calling card.

Back Orders

If your item is not in stock, we will notify you immediately and backorder the item for you.   You will always have the option to cancel your order if you would rather not wait.  A confirmation will be sent to you when the item is back in stock again.

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